Customer success
Optimizing the monitoring of its Upstream Supply Chain
At Zadig & Voltaire, performance depends on the ability to maintain ultra-short collection cycles without ever sacrificing operational or documentary rigor. In this high-stakes environment, upstream supply chain visibility isn’t a luxury—it’s a prerequisite for getting products to market.
Transaction Certificates: The New Operational Friction Point
While implementing Winddle initially helped optimize the management of 80 global suppliers—replacing messy Excel sheets with a single source of truth—a major new challenge emerged: the explosion of CSR (Corporate Social Responsibility) requirements.
Managing Transaction Certificates (TCs) for labels like GOTS, OCS, and GRS quickly became a critical pain point. Originally handled via email and manual checks, this data collection was completely siloed from production tracking. The risk was twofold: burying teams under low-value administrative tasks and, ultimately, delaying shipments because compliance wasn't validated in time.
Embedding Compliance into the Supplier Workflow
To prevent traceability from becoming a bottleneck, Zadig & Voltaire integrated CSR requirements directly into the daily purchase order workflow. The goal was simple: make compliance data an inseparable part of the physical product flow.
- Native Order-to-Certificate Linking: Suppliers no longer send documents via email. Instead, they attach them directly to the specific order line within the platform. The system then locks and verifies the match between the shipment and its justification.
- Management by Exception: Teams no longer waste time manually checking every document. They manage by alerts and filters, intervening only when documents are missing or non-compliant—securing the flow before goods even leave the factory.
- System Interoperability: Seamless synchronization between the ERP (Infor M3), the PLM (Centric Software), and Winddle ensures that real-time production data fuels compliance without any manual data re-entry.
"Managing transaction certificates is incredibly time-consuming: endless emails, data verification, maintaining Excel trackers... With Winddle, everything is centralized. TCs are linked directly to orders, allowing me to easily filter for what's missing and reclaim a third of my workday."
Cindy Durdan, CSR & Certifications Manager.
Operational Gains: From Factory Floor to Point of Sale
Automating this tracking process secures the Time-to-Market while allowing the brand to absorb increasing regulatory complexity without adding headcount.
- 70% Productivity Boost for Production & Import teams.
- One-third of Management Time Freed Up through centralization and intelligent certificate filtering.
- Extended Visibility: A 3-week outlook on warehouse arrivals, allowing retail boutiques to accurately plan sales strategies and upcoming launches.
To support its international expansion and the acceleration of its seasonal collections, Zadig & Voltaire had to completely rethink its upstream management.
Sector: Fashion & Ready-to-Wear
The Challenge: Reconciling physical goods with documentation flows to eliminate stockouts.
The Transformation: Implementing Trade Compliance (TC) monitoring directly integrated into supplier collaboration workflows.
The Impact: * +3 weeks of visibility for retail stores. / -33% reduction in CSR (Corporate Social Responsibility) management time.
