Customer success story
How did Isotoner free up 80% of its teams' time to focus on strategic analysis rather than manual data entry?
Isotoner, a leading French brand of umbrellas and accessories, was facing a major challenge. As a leader in the French market and enjoying great popularity, the company had experienced continuous growth in recent years. Despite the use of numerous Excel spreadsheets and tools, managing this growth in orders was becoming increasingly difficult. Existing tools were no longer viable, creating delays in deliveries, data reliability and coordination with suppliers.
Multiple challenges
The brand's strong position in specific product ranges, such as slippers and umbrellas, implies a wide variety of customers (from supermarket chains to independent retailers and department stores), and therefore a certain complexity in managing supply flows.
To these historical characteristics have been added, in recent years, sustained business growth (over 20% on orders in the last three years) and the launch of new product ranges, which have generated significant challenges in terms of supply chain management.Isotoner presents a particularity to be taken into account: its relationship with suppliers can take two forms, either by interacting directly with the Isotoner office in the Paris region, or through the sourcing office in Hong Kong.
However, in the absence of a dedicated supplier portal, and with this organization involving exchanges between France and Asia, one thing was clear: Isotoner's Purchasing & Supply teams were spending a great deal of time on data entry, creating reports and managing e-mail communications to monitor supplier flows on a daily basis. This management, although detailed, represented a significant workload, with potential risks of lost information and inaccuracies. This organization jeopardized the brand's ability to guarantee reliable and responsive monitoring of flows, and to meet delivery deadlines in order to fully satisfy its customers.
Winddle's solution
Isotoner found the answer to its challenges by implementing the Winddle collaborative platform. The project was led by Sourcing Director Véronique Tassain, who was determined to meet these challenges.
On a day-to-day basis, Winddle has become an essential companion for Isotoner's teams. The platform offers a host of features designed to simplify and optimize supply chain management. For starters, teams can quickly access an intuitive dashboard that gives them an overview of their entire operation.
One of Winddle's key uses is to centralize all communications with suppliers on the platform. E-mail exchanges have been relegated to the past, and teams can now communicate with suppliers directly through Winddle. This means that all discussions, files and updates are stored in the same place, facilitating collaboration and reducing the risk of communication errors. Team members can assign tasks, track their progress, and receive alerts to ensure that everything is going according to plan.
This simplifies coordination and ensures that deadlines are met.
Finally, Winddle offers advanced customization. Isotoner has been able to tailor the platform to its specific needs, particularly with regard to packaging management, which has significantly improved the efficiency of their operations.Ultimately, Winddle has become much more than just a supply chain management platform for Isotoner. It has become a tool that has transformed the way teams work, offering them increased visibility, simplified collaboration, and efficient management of day-to-day tasks.
" For teams, this transformation has radically altered the way they work. Previously, they spent 80% of their time updating data; today, they reap the rewards of a smarter approach by devoting their time to analysis and decision-making." -Véronique Tassain
A smooth project launch
Within the first few weeks of use, the results were obvious. Isotoner's fifty or so suppliers were onboarded on the Winddle platform in just a few weeks. Onboarding was gradual, thanks to proactive communication, personalized training and solid support from the Winddle teams.
As for the Isotoner teams, eager to discover the benefits of Winddle, they are now extremely satisfied with the increased productivity the platform has brought them. They can now devote their time to data analysis rather than manual data entry.
This successful project is the fruit of a solid collaboration between Isotoner and Winddle, demonstrating the benefits of a modern collaborative platform for optimizing the supply chain and meeting growth challenges.
"From A to Z, the implementation of Winddle has been a success at Isotoner. The Winddle teams provided meticulous monitoring of the entire implementation phase. In association with our sourcing and IT teams, they supervised all the development and testing phases with remarkable efficiency. They also supported us in the on-boarding phases with suppliers and internal Isotoner departments, which was a great help. After several weeks of use, everyone is on the same page. The job of monitoring our supplies is simpler and more efficient for our entire ecosystem: suppliers, forwarding agents, warehouses and of course internal sourcing. Bravo Winddle!" Alexandre Mathieu, General Manager at Isotoner
"The job of tracking our supplies is simpler and more efficient for our entire ecosystem: suppliers, forwarders, warehouses and of course internal sourcing."
Isotoner, a leading French brand of umbrellas and accessories, was facing a major challenge. As a leader in the French market and enjoying great popularity, the company had experienced continuous growth in recent years. Despite the use of numerous Excel spreadsheets and tools, managing this growth in orders was becoming increasingly difficult. Existing tools were no longer viable, creating delays in deliveries, data reliability and coordination with suppliers.
Multiple challenges
The brand's strong position in specific product ranges, such as slippers and umbrellas, implies a wide variety of customers (from supermarket chains to independent retailers and department stores), and therefore a certain complexity in managing supply flows.
To these historical characteristics have been added, in recent years, sustained business growth (over 20% on orders in the last three years) and the launch of new product ranges, which have generated significant challenges in terms of supply chain management.Isotoner presents a particularity to be taken into account: its relationship with suppliers can take two forms, either by interacting directly with the Isotoner office in the Paris region, or through the sourcing office in Hong Kong.
However, in the absence of a dedicated supplier portal, and with this organization involving exchanges between France and Asia, one thing was clear: Isotoner's Purchasing & Supply teams were spending a great deal of time on data entry, creating reports and managing e-mail communications to monitor supplier flows on a daily basis. This management, although detailed, represented a significant workload, with potential risks of lost information and inaccuracies. This organization jeopardized the brand's ability to guarantee reliable and responsive monitoring of flows, and to meet delivery deadlines in order to fully satisfy its customers.
Winddle's solution
Isotoner found the answer to its challenges by implementing the Winddle collaborative platform. The project was led by Sourcing Director Véronique Tassain, who was determined to meet these challenges.
On a day-to-day basis, Winddle has become an essential companion for Isotoner's teams. The platform offers a host of features designed to simplify and optimize supply chain management. For starters, teams can quickly access an intuitive dashboard that gives them an overview of their entire operation.
One of Winddle's key uses is to centralize all communications with suppliers on the platform. E-mail exchanges have been relegated to the past, and teams can now communicate with suppliers directly through Winddle. This means that all discussions, files and updates are stored in the same place, facilitating collaboration and reducing the risk of communication errors. Team members can assign tasks, track their progress, and receive alerts to ensure that everything is going according to plan.
This simplifies coordination and ensures that deadlines are met.
Finally, Winddle offers advanced customization. Isotoner has been able to tailor the platform to its specific needs, particularly with regard to packaging management, which has significantly improved the efficiency of their operations.Ultimately, Winddle has become much more than just a supply chain management platform for Isotoner. It has become a tool that has transformed the way teams work, offering them increased visibility, simplified collaboration, and efficient management of day-to-day tasks.
" For teams, this transformation has radically altered the way they work. Previously, they spent 80% of their time updating data; today, they reap the rewards of a smarter approach by devoting their time to analysis and decision-making." -Véronique Tassain
A smooth project launch
Within the first few weeks of use, the results were obvious. Isotoner's fifty or so suppliers were onboarded on the Winddle platform in just a few weeks. Onboarding was gradual, thanks to proactive communication, personalized training and solid support from the Winddle teams.
As for the Isotoner teams, eager to discover the benefits of Winddle, they are now extremely satisfied with the increased productivity the platform has brought them. They can now devote their time to data analysis rather than manual data entry.
This successful project is the fruit of a solid collaboration between Isotoner and Winddle, demonstrating the benefits of a modern collaborative platform for optimizing the supply chain and meeting growth challenges.
"From A to Z, the implementation of Winddle has been a success at Isotoner. The Winddle teams provided meticulous monitoring of the entire implementation phase. In association with our sourcing and IT teams, they supervised all the development and testing phases with remarkable efficiency. They also supported us in the on-boarding phases with suppliers and internal Isotoner departments, which was a great help. After several weeks of use, everyone is on the same page. The job of monitoring our supplies is simpler and more efficient for our entire ecosystem: suppliers, forwarding agents, warehouses and of course internal sourcing. Bravo Winddle!" Alexandre Mathieu, General Manager at Isotoner
