Customer success story
How to make transportation more reliable through greater visibility into pre-booking operations and direct collaboration with suppliers
Clasquin, the global expert in international transport and logistics
Based in 22 countries and with an integrated network of over 64 offices and 1,000 employees worldwide, Clasquin is the only French multinational ETI in the Freight Forwarding and Overseas Logistics sector. This unique positioning enables the companyto offer global end-to-end solutions on par with the giants of the sector, with the service quality of an ETI (customer proximity, tailor-made offer, creativity, responsiveness).
Gain visibility ahead of the delivery of the packing list
To ensure optimal service quality for its clients, Clasquin integrates a PO management offering into its Live customer platform. Indeed, having visibility into the product flows to be transported prior to receiving the packing list from the suppliers allows for efficient transportation organization with anticipation of operations and reliable data on volumes, availability dates, and more. In addition to gaining visibility upstream in the transportation process, the integration of PO management into the transportation service offering provides clients with end-to-end tracking at the product and PO level. This provides crucial information for making informed operational decisions (business impact, product margins, affected clients, etc.).
The clients' product order portfolios are directly integrated into Winddle, and suppliers are connected to proactively confirm availability dates, quantities, report any order cadences, make booking requests, and share necessary transportation documents. Connected directly to the Clasquin TMS and accessible to clients through the Live platform, this information is instantly available to all stakeholders in the chain (suppliers, clients, and the transportation commissionaire) without any information gaps.
Optimized transportation costs and decision-making aligned with the client's operational challenges
The implementation of PO management brings significant benefits to all supply chain stakeholders.
For Clasquin teams, it results in streamlined communication without multiple email exchanges or manual data entry in the Clasquin TMS Cargowise. Additionally, it centralizes documents, reduces the time spent on supplier booking processes by 70%, and improves document control.
Beyond these productivity gains, the use of Winddle also allows Clasquin teams to optimize transportation organization through optimized buyer consolidations, reducing the need for urgent shipments, minimizing roll-overs (thanks to better maritime allocation management), and reducing detention and demurrage fees.
For the client, this integrated PO management in the transportation offering has a direct impact on transportation expenses and the prioritization of transport flows directly aligned with business priorities.
The project also presents benefits for the suppliers, who not only experience a significant improvement in productivity in coordinating with the client and Clasquin teams regarding transportation organization but also enhance their service through increased visibility. It helps secure a long-term partnership with the client, ensuring mutual trust and collaboration.
A collective effort in the procurement strategy where supply control generates direct gains in transportation.
For Clasquin, the implementation of a PO management offering with Winddle is a crucial element for customer retention and market differentiation.
"The management of product orders is a true driver of performance in international transportation. It simplifies coordination with suppliers to adhere to each client's SOP, optimize decision-making, and reduce transportation costs."
To go further
Driving freight forwarders’ customer satisfaction through collaborative PO Management
Discover how integrating a collaborative PO management solution into a TMS simplifies an organization's daily operations and improves its customer service rate.